Like any website, we see basic visit information

Our store platform records which pages are visited and similar technical details, as described in our Privacy Policy. That tells us a page was visited, not what anyone typed into it.

Prayer Wall

Prayer requests are reviewed by a person before they appear, and posts on the wall are public, so please don’t include anything you wouldn’t want others to read, like full names, addresses or other people’s private details. If you give your email, we use it to confirm your request and to check in with you later. You can unsubscribe from those emails at any time.

Testimonies

Testimonies you send are read by a person. We’d only share one publicly in the way the form explains, and you can ask us to remove a shared testimony at any time.

Contact messages, design requests and group-order questions

These come to our support inbox so a real person can reply. We use what you send only to answer you and handle your request.

If you’re in crisis

Our inbox isn’t watched around the clock. If you or someone else is in danger, call 911. If you’re thinking about ending your life, call or text 988 (US), any time. Outside the US, findahelpline.com lists free lines in your country.

What we use

Your name, email, shipping address and order details, so we can make your order, ship it, send tracking, and help with returns or problems.

Who else sees it

• Shopify runs our store and securely processes payments. We never see your full card number.
• Our production partners, in the US and abroad, receive what they need to make and ship your items, such as your name, shipping address and the products ordered.
• Shipping carriers receive your address and contact details to deliver your package.

Advertising

Like many online stores, we use advertising tools that help show our products to people who may be interested. These tools may receive browsing and purchase information. Under some US state laws, this can count as “sharing” or “selling” personal information. You can opt out at any time at Your Privacy Choices, and if your browser sends a Global Privacy Control signal, we treat it as an opt-out automatically.

We have a few separate email lists, like weekly verses and devotionals, and store news and offers. You only get the ones you sign up for. Every email has an unsubscribe link at the bottom, and unsubscribing from one doesn’t affect your order emails, like confirmations and tracking.

Some buttons take you somewhere else: calling or texting a hotline, opening a map, sending a message by WhatsApp or text, or sharing on social media. Once you leave our site, that service’s own privacy rules apply. When you share something from a Faith Hub tool, you choose what’s shared and who sees it.

• Clear Faith Hub progress: tap Clear my Faith Hub activity, here or at the bottom of any Faith Hub page.
• Stop emails: use the unsubscribe link in any email.
• Opt out of advertising sharing: Your Privacy Choices.
• See, correct or delete what we hold about you: email us and we’ll help.

Children

Our Kids and Teens Faith Hubs don’t ask for names or contact details. Our store is not intended for children to shop on their own, and we don’t knowingly collect children’s personal information. If you believe a child has sent us personal information, please contact us and we’ll delete it.